Overview
Programme Philosophy
The Managing Conflict programme helps leaders shift their mindset, from avoiding conflict to using it constructively.
In this immersive one-day experience, leaders explore their conflict style and learn to adapt their approach in different situations. Blending practical frameworks with real-time application, the programme builds leader confidence and capability to handle difficult conversations with clarity, empathy, and control.
By learning to separate people from problems and keep discussions anchored to purpose, leaders create environments where challenge is welcomed, not feared, and where better thinking can thrive.
What You’ll Gain?
- Greater self-awareness in conflict
Understand your default conflict style and how it impacts others. - Practical tools to manage difficult conversations
Learn how to navigate tension, encourage healthy challenge, and respond with adaptability. - Stronger, more trusting teams
Create psychological safety where open, honest dialogue can happen. - Improved decision-making and performance
Harness diverse perspectives and avoid groupthink.
Programme Design
An interactive one-day workshop delivered face-to-face or virtually.
Every programme starts with the 5 Voices foundation (Know Yourself to Lead Yourself programme), then evolves based on your team’s priorities – allowing you to build a bespoke team journey that fits your context.
Why it Matters?
Leaders who manage conflict well:
Unlock better thinking – encourage constructive challenge, avoid groupthink, and make stronger decisions.
Build trust – create safe spaces for honest conversations and reduce resentment or avoidance.
Strengthen relationships – foster respect, clarity, and resilience within teams.
Develop people – use conflict as a catalyst for growth; building communication skills, emotional intelligence, and confidence.
What clients are saying
“The conflict session enabled a light bulb moment of letting things go and it brought a new way of looking at a familiar subject.”
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